Privacy Policy
Last updated: April 2026
1. Information We Collect
When you book a tour or contact us, we may collect:
- Name, email address, phone number
- Nationality and date of birth (required for activity eligibility)
- Hotel name and pickup location
- Payment information (processed securely via Stripe — we never store card details)
- IP address and browser data via analytics tools
2. How We Use Your Information
- To process and confirm your booking
- To send booking confirmations, reminders, and receipts
- To provide customer support
- To improve our services and website experience
- To send promotional offers (only if you have opted in)
3. Data Sharing
We do not sell your personal data. We may share it with:
- Stripe — for secure payment processing
- Email service providers — for sending booking confirmations
- Authorities if required by UAE law
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described above, and as required by UAE law (typically 5 years for financial records). You may request deletion of your data at any time.
5. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, email us at info@kingofdeserts.com.
6. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and enable certain features. You can disable cookies in your browser settings, though some features may not function correctly.
7. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. All data is transmitted over HTTPS (SSL/TLS encryption).
8. Contact
For privacy-related inquiries: info@kingofdeserts.com